Frequently asked questions

  • Where do Rosella tomatoes come from?

    Our tomatoes are sourced from regional Victoria’s most pristine tomato growing areas, including the Goulburn Valley region.

  • Where are Rosella products manufactured?

    Our Rosella Tomato Sauce is made in Silvan, Victoria.

    All our Rosella soups, chutneys & relishes are made in Adelaide, South Australia.

    All our Rosella condiments are made in Silvan, Victoria.

  • Do Rosella products contain allergens?

    Yes, some Rosella products do contain allergens.

    When ingredients containing or derived from "Allergens" are present in a Rosella product, they will always appear on the label either in enclosed brackets (in bold print) immediately following the ingredient that contains them. eg. Thickener (contains wheat), or as part of the ingredient eg. Milk Powder.

    Check each products ingredient panel for any allergens present.

    For more information on product labelling, allergen information and Food Standards Code Australia New Zealand, please visit: www.foodstandards.gov.au/consumerinformation

  • Do Rosella soups contain MSG*?

    No MSG is added to the soups.

    *MSG = Mono Sodium Glutamate

  • How were the Rosella Classic Australian Soup flavours chosen?

    Rosella spoke to thousands of Australians and asked what their favourite soup flavours were. The Rosella Classic Australian range is in honour of these.

  • How do I cook the Rosella Classic Australian Soup?

    If using a stovetop: Simply empty the can contents in to a saucepan and gently heat on stove using medium heat, until the soup reaches your desired temperature.

    If using a microwave: Empty the can contents in to a microwave safe container cover and heat on high for 2 minutes. Please note that this time may vary depending on the microwave.

  • How do I cook the Rosella Condensed Tomato Soup?

    If using a stovetop: Empty contents in a saucepan. Whisk in 1 can of water. Heat gently. For a creamier soup add contents of can to saucepan and ½ can of water. Heat gently. After heating add ½ can milk, whisk in and serve. Adding milk after heating minimises curdling of the milk (a natural reaction between milk proteins and the soup).

    If using a microwave: Do NOT place can in microwave. Empty contents into microwave safe container and whisk in 1 can of water. Cover and microwave on HIGH for 2-3 mins. Remove soup, whisk and microwave for a further 2-3 mins. Please note that this time may vary depending on the microwave.

  • Has the recipe of the condensed soup changed,
    since you've updated the condensed soup label?

    No, the recipe has not changed since the label was updated. The label update was an artwork graphic change only, to refresh the packaging in line with the rest of the range.

    The soup is now produced in South Australia, and contain 100% Australian Grown Tomatoes sourced from the Goulburn Valley region.

  • What do the codes printed on the soups can mean?

    The code printed on the bottom of the cans are the manufactures identification code used for traceability.

  • Do Rosella canned soups have a use by date? If not, why?

    The Australian and New Zealand Food Standards Code does not require packaged
    foods with a shelf life of two years or longer to be date-marked with a ‘best before’ or
    ‘use by’ date.

  • How do I store and for how long can I store Rosella chutneys/relishes after I have opened them?

    Once opened, we recommend you store the jar in the fridge and consumer within 7 days (to avoid spoilage)

  • Are you Halal certified?

    Yes, most Rosella products are Halal certified. The Halal certification stamp is merely a symbol of information which indicates products meet processing, hygiene and sanitation procedures required by those who follow the Muslim faith . We are a truly proud Australian company, we use Australian produce as much as possible, our owners are Australian and we produce products that cater for all Australians.